We use a 6-step model as a basis for all software projects to ensure that expected benefits are reached and that the project stays in budget.

With this software integration project, we were able to realize a significant return on investment during the first unit overhaul. It’s unusual, since ROI on software projects is usually nonexistent at first.

Jody Damron, Business Analyst, Committee Chairman at the International Society of Automation (ISA), USA
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