Services
Calibration software on-boarding and maintenance
Getting a calibration system is more than just buying and installing new software and tools. The most challenging part is actually getting people to use them. To achieve this within set schedule and budget, you should follow certain steps. This is how we usually do it.
1. Calibration process consultancy
Everything starts from taking a look at the current calibration process, identifying challenges as well as areas of improvement and setting goals for what could be achieved. Are your calibrations taking too much time? Do you have compliance issues? Would you like to know are you calibrating too much or too little? You don’t need to do this analysis by yourself, our experts can take you through this process.
2. Calibration software specification
Once the calibration process has been analyzed and goals have been set for the new process, next step is to prepare requirement specifications for the calibration system. What should the system do? How will this be achieved with the prospective calibration solution? These are the key questions that we can help answering when specifying the calibration software solution.
3. System configuration
Once we have specified and agreed on the system requirements, our technical team can configure the calibration software to meet the set requirements.
Download our guide 4. Data migration
We are often involved in projects where a customer makes a transition from old to new calibration system. In these cases, it is essential to plan and execute the data migration well. Our team is experienced in setting up and populating instrument database.
5. System integration
It’s often beneficial to integrate calibration software to other plant systems to avoid double entry of data. Our calibration software can be integrated with several major ERP and maintenance management systems and we have a team of experts who can plan, configure and verify the integration.
With this software integration project, we were able to realize a significant return on investment during the first unit overhaul. It’s unusual, since ROI on software projects is usually nonexistent at first.
Jody Damron, Business Analyst, Committee Chairman at the International Society of Automation (ISA), USA
6. Calibration system validation
Before calibration software is taken into production use, it should be validated. We have resources and expertise available for supporting or even fully executing system validation.
7. System deployment & user training
In the calibration software deployment phase our team can help in preparing new work instructions and SOPs. Once the new process has been adopted, we can help in providing calibration system user training on several levels. In larger installations we many times perform first user training to core-users and then to end-users. Let’s together work here for a training plan tailor-made for your purposes. And the training can be performed onsite, online or at Beamex or other agreed locations.
8. On-boarding support
A very important part of implementing a new calibration system is to make sure that the organization adopts to the new way of performing and managing calibrations. To make sure that your team will immediately start using the new calibration system according to the new process, our team can help you in preparing a handover plan and be even on-site present to coach and support your technicians when going live with the new calibration system.
9. Software support and maintenance
Once you have taken Beamex calibration software in use, we can offer and provide support and maintenance plans for regular software updates as well as access to on-demand remote helpdesk support. A support plan helps you to maintain the calibration system through its lifecycle.
NO DISAPPOINTMENTS
Based on feedback we have received from our customers, everyone who had a support ticket with us during the last 12 months were satisfied on how the issue was resolved.
