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Expert Services

Beamex experts support you throughout the solution lifecycle

Beamex expert services

Your partner for calibration excellence

Technology alone does not provide a better way to execute and manage your calibrations, unless it is adapted to your specific needs. To maximize your return on investment and minimize risks related to technology selection and implementation, it is essential to choose the right partner.

The Beamex team of experienced, world-leading specialists will guide you throughout the solution lifecycle, from definition to daily operation, and help you get the most out of Beamex calibration technology. Our expertise is based on understanding regulations and industry best practices, and we will help you implement and continuously improve your calibration program.

Experience a better way to improve your calibration process

Beamex experts advise you by evaluating your current calibration process and identifying room for improvement to help you become more effective.

Based on your industrial environment and unique operations, we define the perfect calibration technology and implementation services to fit your needs.

Beamex delivers more than technology. From design, to migration and validation, our experts ensure that the technology delivers a better process.

To ensure seamless adoption, we will guide your team so that your new calibration solution becomes an integral part of your daily operations.

Comprehensive delivery services

System design

Beamex calibration technology enables durable, scalable and highly con­fig­urable solutions, that solve the diverse challenges of the process industries.

Our experts provide your team with an overall un­der­stand­ing of your solution and its pos­si­bil­i­ties. We then design and document how to configure the solution to optimize your processes and meet your unique re­quire­ments.

Data migration

High-quality data from your in­stru­men­ta­tion assets is the basis for the automation and dig­i­ti­za­tion of cal­i­bra­tions.

We guide you on how to collect, harmonize, and supplement your existing instrument data so it meets your new re­quire­ments. Our data migration service ensures your instrument database is ready for calibration.

System integration

Beamex experts guide you in defining the process flow of connected systems. Beamex Business Bridge is our con­fig­urable solution for connecting with maintenance management systems, such as SAP or IBM Maximo.

For data to flow smoothly from one system to another, both systems need to be adjusted and we help you define and document your integration.

System validation

Regulated industries often need system validation to provide documented evidence that the calibration system has been installed correctly (IQ), functions as intended (OQ), and meets your needs (PQ).

We can support you by creating a detailed and accurate validation plan and by performing the validation reliably.

Adoption services to maximize lifecycle benefits

SOP development

Especially in regulated industries, your calibration process must be documented carefully. Beamex specialists offer end-to-end process mapping and develop your SOPs to ensure your processes are sys­tem­atized, compliant, and re­spon­si­bil­i­ties are defined.

Solution training

We train your end users with customized training according to your operating environment. With our train-the-trainer services, Beamex experts train your subject matter experts so you have the right training ca­pa­bil­i­ties in house.


Our experienced specialists ensure seamless adoption of Beamex technology until your new solution becomes an integral part of your daily operations. We will assist you every step of the way and resolve any issues immediately.

System mod­i­fi­ca­tion

As your regulatory and operational environment changes, Beamex experts implement the necessary system mod­i­fi­ca­tions to ensure your calibration solution evolves over its entire lifecycle.

With empathy to excellence

Pekka Videnoja, Director of the Beamex Calibration Solutions Group, reveals how his team of Beamex calibration experts is redefining calibration through customer understanding.

Solution onboarding

The Beamex team of experienced specialists will guide you throughout the solution lifecycle, from initial introduction to daily operation, enabled by our proven onboarding model.

Solution delivery and adoption services are available for both CMX and LOGiCAL and the basic onboarding follows the same path – system introduction, design, data migration, training and hypercare.

We work closely with your team to make sure you get the most out of Beamex calibration technology.

Get a flying start with Beamex calibration management software

Beamex experts are here to show you CMX and LOGiCAL in action. We can advise you on the right solution to fit your unique environment and introduce you to our comprehensive onboarding experience.

Beamex calibration workshop in Houston

Workshop, classroom and online training services

Training with Beamex calibration experts ensures you have the necessary skills to utilize your calibration solution to its fullest potential. You can improve your knowledge of calibration processes and solutions and increase your productivity.

Beamex training services range from hands-on workshops and classroom lectures to online training and e-learning. Our international partners can offer training in your local language. In addition to standardized courses, we also offer customized training based on your specific needs.

Get more info and pricing for Beamex training >

Beamex support services

Our dedicated team are always ready to support you every step of the way. Beamex Support Services aim to offer the best possible customer experience to Beamex customers worldwide.

We pride ourselves on effortless and excellent service and aim to solve cases as quickly as possible. The online Beamex support portal is the fastest and easiest way for our customers to contact us for help anytime, anywhere in the world.

Read how National Grid UK worked with Beamex experts >

Beamex support services
Software Service Agreements

Software Service Agreements

A calibration solution is a long-term investment, and a Software Service agreement (SSA) helps you maximize the return on that investment. For Beamex CMX customers, a Beamex SSA helps to keep your CMX Calibration Management Software, and your business, running reliably, with access to the latest innovations and updates.

Our Beamex SSA customers receive priority service, and Beamex Support Services works closely with Expert Services, Customer Success, and Sales to provide full lifecycle service for all stakeholders. We are your partner for calibration excellence.

What our customers say

Beamex’s calibration solution is an ideal match with our needs as a service company. The support from Beamex means we can rely on everything to work as expected and provide our customers with the best possible service.

Richard O’ Meara Contracts Manager, Douglas Calibration Services, Jones Engineering Group, Ireland
Endress + Hauser | Beamex

The Care Plans give us a great customer experience, with a turnaround time to Finland of just five to seven days, which is often faster than using local laboratories. Plus, the perpetual warranty allows us to benefit from high-quality maintenance and complimentary repairs.

Read the full case story >

Martin Bedard, Calibration and Program Supervisor, Endress+Hauser, Canada

I scored this so highly because the products Beamex supplies are outstanding and the customer support is even better.

Customer feedback, NPS Net Promoter Score survey, score: 10/10

With the Beamex system, we now have all the calibration data stored digitally. Before this was stored on an external server. But now they are more concretely “our data” and can in the long term be even further integrated into our overall maintenance system if we decide to expand our software solution.

Read the full case story >

Anders Ole Jensen, Engineer and Instrument Technician, Silkeborg Varme, Denmark

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