Go to the Beamex Lab Service Portal and enter the information about the units that you wish to return.
Remove all fluids and clean off any contaminants before shipping. If the device still might have residue, this must be stated on the Service Order.
For standard recalibration service, remove all unnecessary accessories (connectors, tools etc.) to prevent damage in transport and to reduce CO2 emissions / transportation cost.
In the case of repair, include tubing sets, communication cables and charger with the device. In this way, Beamex Service can perform thorough and systematic testing for the calibration system as whole (leak testing, communication problems etc.).
To prevent damages in transport, please pack the device in an appropriate rigid carton with suitable filling for cushioning.
Several devices can be sent together in one box if they are appropriately protected against damage during transportation.