--- title: "Huoltopalautukset" description: "Lähetysohjeet uudelleenkalibrointi/huolto." url: "https://www.beamex.com/fi/palvelut/huolto-palautukset/" language: "fi" translations: {"en-GB":"https://www.beamex.com/services/service-returns/md/","en-US":"https://www.beamex.com/us/services/service-returns/md/","sv-SE":"https://www.beamex.com/sv/tjanster/servicereturer/md/","it-IT":"https://www.beamex.com/it/servizi/servizio-resi/md/","es-ES":"https://www.beamex.com/es/servicios/servicio-de-devolucion/md/","de-DE":"https://www.beamex.com/de/dienstleistungen/rucksende-service/md/","fr-FR":"https://www.beamex.com/fr/services/retours/md/"} modified: "2026-09-29T14:35:37+00:00" --- # Huoltopalautukset Lähetysohjeet uudelleenkalibrointia ja huoltoa varten [Siirry huoltoportaaliin ja pyydä tarjous](https://services.beamex.com/beamex-selector/#/home) ## Laitteen lähettäminen uudelleenkalibrointiin/huoltoon 1. Avaa Beamexin [**Huoltoportaali**](https://services.beamex.com/)ja täytä laitteen/laitteiden tiedot sekä osoitetiedot. Saat välittömästi sähköpostiviestin, jossa kerrotaan, että huoltopyyntö on tullut perille. Sen jälkeen saat tarjouksen (huolto ja uudelleenkalibrointi) tai RMA-dokumentin (Care Plan -sopimuslaitteet). 2. Pakkaa laite/laitteet alla olevan ohjeen mukaan. Kun olet saanut Beamexiltä palautuslapun (Return Label), voit lähettää laitteen. Huom. Älä lähetä laitetta ennen kuin olet saanut palautuslapun! ## Pakkausohjeet 1. Tyhjennä laite nesteistä ja puhdista se mahdollisista ainejäämistä. Jos laitteeseen silti jää kemikaaleja, ne on ilmoitettava Huoltoportaalissa. 2. Jos laite on tulossa korjattavaksi laita mukaan letkusarjat, kommunikointikaapelit ja laturi. Silloin voimme testata laitteen perusteellisesti tarvikkeiden kanssa (vuototestaus, kommunikointiongelmat jne). 3. Mikäli mahdollista, jätä kaikki tarpeettomat tarvikkeet pois paketista (työkalut, liittimet, käyttöohjeet jne). Ne voivat lisätä laitteen vahingoittumisriskiä kuljetuksen aikana ja nostavat kuljetuskustannuksia molempiin suuntiin. 4. Pakkaa laite huolellisesti tukevaan laatikkoon, riittävää pakkausmateriaalia käyttäen. Samaan laatikkoon voidaan pakata useita laitteita, kunhan ne on riittävästi suojattu kuljetusvaurioilta. Katso myös tuotteen käyttöoppaasta lisätietoja ja ohjeita laitteen palauttamisesta huoltoon. 5. Laita paketin sisälle Tilausvahvistus, jonka sait Beamexiltä sen jälkeen, kun olit lähettänyt huoltopyynnön Huoltoportaalin kautta. 6. Kiinnitä paketin päälle palautuslappu (Return Label). Beamex on lähettänyt sen sinulle, kun Huoltoportaalin kautta tehty huoltopyyntö on vahvistettu. 7. Lisäksi tarvitaan kuljetusasiakirja, esimerkiksi Postin osoitekortti. Ota meihin yhteyttä, jos aiot lähettää useamman kuin yhden paketin ja tarvitset lisää palautustarroja. 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